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	<title>PM Test Center &#187; communications</title>
	<atom:link href="http://pmtestcenter.com/category/knowledge-area/communications/feed" rel="self" type="application/rss+xml" />
	<link>http://pmtestcenter.com</link>
	<description>FREE daily project management test questions for PMP®, CAPM®, and Project+ exams!</description>
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		<title>Communication channels</title>
		<link>http://pmtestcenter.com/communication-channels?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=communication-channels</link>
		<comments>http://pmtestcenter.com/communication-channels#comments</comments>
		<pubDate>Sat, 12 May 2012 04:01:03 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[planning]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=255</guid>
		<description><![CDATA[Your project team currently consists of you and three others. If you add one more individual to the team, making a total of five people, how many more communication channels will you have?

A. 3
B. 4
C. 6
D. 10

Answer: B. 4
Communication channels are calculated by n(n-1)/2. That means, if you have four people (like the example), you have six channels [4(4-1)/2 = 4(3)/2 = 12/2 = 6]. Alternatively, you can simply draw four dots on a page and draw a line from each dot to every other dot. That may be a challenge if you have, say, a forty person team. Anyway, the question asks for how many more channels. Therefore, if four people have six channels and five people have ten channels, the difference is four.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Your project team currently consists of you and three others. If you add one more individual to the team, making a total of five people, how many more communication channels will you have?</p>
<p>A. 3<br />
B. 4<br />
C. 6<br />
D. 10</p>
<input onclick="alert(&quot;B. 4 -- Communication channels are calculated by n(n-1)/2. That means, if you have four people (like the example), you have six channels [4(4-1)/2 = 4(3)/2 = 12/2 = 6]. Alternatively, you can simply draw four dots on a page and draw a line from each dot to every other dot. That may be a challenge if you have, say, a forty person team. Anyway, the question asks for how many more channels. Therefore, if four people have six channels and five people have ten channels, the difference is four.&quot;)" type="button" value="Click to see answer" />
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Communication model</title>
		<link>http://pmtestcenter.com/communication-model?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=communication-model</link>
		<comments>http://pmtestcenter.com/communication-model#comments</comments>
		<pubDate>Sat, 05 May 2012 04:01:57 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[planning]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=218</guid>
		<description><![CDATA[Key components of a basic communication model are:

A. Encode, message and feedback-message, medium, noise, decode
B. Sender, message, receiver
C. Inputs, tools &#038; techniques, outputs
D. Sender, encode, message and feedback-message, decode, receiver

Answer: A. Encode, message and feedback-message, medium, noise, decode
According to the PMBOK®, key components are encode, message and feedback-message, medium, noise, decode. All other choices are "noise". ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Key components of a basic communication model are:</p>
<p>A. Encode, message and feedback-message, medium, noise, decode<br />
B. Sender, message, receiver<br />
C. Inputs, tools &#038; techniques, outputs<br />
D. Sender, encode, message and feedback-message, decode, receiver</p>
<input type="button" value="Click to see answer" onClick='alert("A. Encode, message and feedback-message, medium, noise, decode -- According to the PMBOK®, key components are encode, message and feedback-message, medium, noise, decode. All other choices are, ironically, noise.")'>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Surprise! Project Managers may need management skills.</title>
		<link>http://pmtestcenter.com/surprise-project-managers-may-need-management-skills?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=surprise-project-managers-may-need-management-skills</link>
		<comments>http://pmtestcenter.com/surprise-project-managers-may-need-management-skills#comments</comments>
		<pubDate>Fri, 27 Apr 2012 04:01:22 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[executing]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=203</guid>
		<description><![CDATA[According to the PMBOK®, which of the following is not a management skill used by project managers for communicating?

A. Presentation skills
B. Resolving conflict
C. Negotiating
D. Writing skills

Answer: B. Resolving conflict
Management skills used by project managers include but are not limited to presentation skills, negotiating, writing skills, and public speaking Resolving conflict is an interpersonal skill. ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>According to the PMBOK®, which of the following is not a management skill used by project managers for communicating?</p>
<p>A. Presentation skills<br />
B. Resolving conflict<br />
C. Negotiating<br />
D. Writing skills</p>
<input type="button" value="Click to see answer" onClick='alert("B. Resolving conflict -- Management skills used by project managers include but are not limited to presentation skills, negotiating, writing skills, and public speaking Resolving conflict is an interpersonal skill.")'>
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		</item>
		<item>
		<title>Contract communications</title>
		<link>http://pmtestcenter.com/contract-communications?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=contract-communications</link>
		<comments>http://pmtestcenter.com/contract-communications#comments</comments>
		<pubDate>Sun, 15 Apr 2012 04:01:05 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[executing]]></category>
		<category><![CDATA[procurement]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=176</guid>
		<description><![CDATA[Contracts should typically be communicated through:

A. Informal written
B. Informal verbal
C. Formal written
D. Formal verbal

Answer: C. Formal written
Formal written communication should be used for project documents such as project charters, project plans, and contracts. As a general rule, if it needs sign-off, then you should take a formal written method. Most project communication, however, will fall into the other categories. These could include email (informal written), meetings (informal verbal), and presentations (formal verbal). ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Contracts should typically be communicated through:</p>
<p>A. Informal written<br />
B. Informal verbal<br />
C. Formal written<br />
D. Formal verbal</p>
<input type="button" value="Click to see answer" onClick='alert("C. Formal written -- Formal written communication should be used for project documents such as project charters, project plans, and contracts. As a general rule, if it needs sign-off, then you should take a formal written method. Most project communication, however, will fall into the other categories. These could include email (informal written), meetings (informal verbal), and presentations (formal verbal).")'>
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		</item>
		<item>
		<title>Forecasting – time series methods</title>
		<link>http://pmtestcenter.com/forecasting-time-series-methods?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=forecasting-time-series-methods</link>
		<comments>http://pmtestcenter.com/forecasting-time-series-methods#comments</comments>
		<pubDate>Tue, 27 Mar 2012 04:01:00 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[monitoring and controlling]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=958</guid>
		<description><![CDATA[As the project manager responsible for creating forecasts, you tend to utilize time series methods for predicting outcomes. Reports you typically use are:

A. Monte Carlo simulation, P&#038;I matrix
B. Linear regression analysis, non-linear regression analysis
C. Probability estimates, Delphi method
D. Earned value, moving average

Answer: D. Earned value, moving average
Examples of time series methods are earned value, moving average, extrapolation, linear prediction, trend estimation, and growth curve.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>As the project manager responsible for creating forecasts, you tend to utilize time series methods for predicting outcomes. Reports you typically use are:</p>
<p>A. Monte Carlo simulation, P&#038;I matrix<br />
B. Linear regression analysis, non-linear regression analysis<br />
C. Probability estimates, Delphi method<br />
D. Earned value, moving average</p>
<input type="button" value="Click to see answer" onClick='alert("D. Earned value, moving average -- Examples of time series methods are earned value, moving average, extrapolation, linear prediction, trend estimation, and growth curve.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Report Performance process output</title>
		<link>http://pmtestcenter.com/report-performance-process-outputr?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=report-performance-process-outputr</link>
		<comments>http://pmtestcenter.com/report-performance-process-outputr#comments</comments>
		<pubDate>Tue, 13 Mar 2012 04:01:42 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[monitoring and controlling]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=859</guid>
		<description><![CDATA[The main output of the Report Performance process is:

A. Performance reports
B. Stakeholder register
C. Project charter
D. Communications management plan

Answer: A. Performance reports
Performance reports provide status and progression for the project to various stakeholders.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>The main output of the Report Performance process is:</p>
<p>A. Performance reports<br />
B. Stakeholder register<br />
C. Project charter<br />
D. Communications management plan</p>
<input type="button" value="Click to see answer" onClick='alert("A. Performance reports -- Performance reports provide status and progression for the project to various stakeholders.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i>.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Identify Stakeholders process output</title>
		<link>http://pmtestcenter.com/identify-stakeholders-process-output?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=identify-stakeholders-process-output</link>
		<comments>http://pmtestcenter.com/identify-stakeholders-process-output#comments</comments>
		<pubDate>Thu, 01 Mar 2012 05:01:59 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[initiating]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=854</guid>
		<description><![CDATA[The main output of the Identify Stakeholders process is:

A. Performance report
B. Stakeholder register
C. Project charter
D. Communications management plan

Answer: B. Stakeholder register
The stakeholder register contains all the details regarding project stakeholders. It is used as an input for other communication processes.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>The main output of the Identify Stakeholders process is:</p>
<p>A. Performance reports<br />
B. Stakeholder register<br />
C. Project charter<br />
D. Communications management plan</p>
<input type="button" value="Click to see answer" onClick='alert("B. Stakeholder register -- The stakeholder register contains all the details regarding project stakeholders. It is used as an input for other communication processes.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Distribute Information process</title>
		<link>http://pmtestcenter.com/distribute-information-process-2?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=distribute-information-process-2</link>
		<comments>http://pmtestcenter.com/distribute-information-process-2#comments</comments>
		<pubDate>Sun, 26 Feb 2012 05:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[executing]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=896</guid>
		<description><![CDATA[What is the only output of the Distribute Information process?

A. Organizational process assets updates
B. Communications management plan
C. Stakeholder register
D. Performance reports

Answer: A. Organizational process assets updates
Organizational process assets updates is the only output of the Distribute Information process.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>What is the only output of the Distribute Information process?</p>
<p>A. Organizational process assets updates<br />
B. Communications management plan<br />
C. Stakeholder register<br />
D. Performance reports</p>
<input type="button" value="Click to see answer" onClick='alert("A. Organizational process assets updates -- Organizational process assets updates is the only output of the Distribute Information process.")'>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Stakeholder analysis models</title>
		<link>http://pmtestcenter.com/stakeholder-analysis-models?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=stakeholder-analysis-models</link>
		<comments>http://pmtestcenter.com/stakeholder-analysis-models#comments</comments>
		<pubDate>Fri, 17 Feb 2012 05:01:13 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[initiating]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=851</guid>
		<description><![CDATA[Types of stakeholder analysis models include all of following except:

A. Influence/satisfaction grid
B. Influence/impact grid
C. Power/interest grid
D. Power/influence grid

Answer: A. Influence/satisfaction grid
Common stakeholder analysis models are power/interest grid, power/influence grid, influence/impact grid, and salience mode. ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Types of stakeholder analysis models include all of following except:</p>
<p>A. Influence/satisfaction grid<br />
B. Influence/impact grid<br />
C. Power/interest grid<br />
D. Power/influence grid</p>
<input type="button" value="Click to see answer" onClick='alert("A. Influence/satisfaction grid -- Common stakeholder analysis models are power/interest grid, power/influence grid, influence/impact grid, and salience mode. ")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Management skills</title>
		<link>http://pmtestcenter.com/management-skills?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=management-skills</link>
		<comments>http://pmtestcenter.com/management-skills#comments</comments>
		<pubDate>Fri, 06 Jan 2012 05:01:19 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[communications]]></category>
		<category><![CDATA[executing]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=638</guid>
		<description><![CDATA[When managing stakeholder expectations, a project manager should apply management skills when appropriate. Which of the following is not a management skill?

A. Presentation skills
B. Negotiating
C. Overcoming resistance to change
D. Writing skills

Answer: C. Overcoming resistance to change
Overcoming resistance to change is an interpersonal skill, not a management skill.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>When managing stakeholder expectations, a project manager should apply management skills when appropriate. Which of the following is not a management skill?</p>
<p>A. Presentation skills<br />
B. Negotiating<br />
C. Overcoming resistance to change<br />
D. Writing skills</p>
<input type="button" value="Click to see answer" onClick='alert("C. Overcoming resistance to change -- Overcoming resistance to change is an interpersonal skill, not a management skill.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>
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