Surprise! Project Managers may need management skills.
According to the PMBOK®, which of the following is not a management skill used by project managers for communicating?
A. Presentation skills
B. Resolving conflict
C. Negotiating
D. Writing skills
Answer: B. Resolving conflict
Management skills used by project managers include but are not limited to presentation skills, negotiating, writing skills, and public speaking Resolving conflict is an interpersonal skill.
Contract communications
Contracts should typically be communicated through:
A. Informal written
B. Informal verbal
C. Formal written
D. Formal verbal
Answer: C. Formal written
Formal written communication should be used for project documents such as project charters, project plans, and contracts. As a general rule, if it needs sign-off, then you should take a formal written method. Most project communication, however, will fall into the other categories. These could include email (informal written), meetings (informal verbal), and presentations (formal verbal).
0 Comments