Sally, made a testing error that cost the project several thousand dollars and a week delay. However, when the project sponsor learned of the mistake, he tells everyone that it must have been caused by something else because Sally is always careful. This is an example of:

A. Halo effect
B. Theory X
C. Theory Y
D. Motivation agent

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While interviewing for a new job, the hiring manager tells you that there are perquisites tied to the position. Based on what you know about these benefits, these could include any of the following except:

A. Company car
B. Health plan
C. Office with windows
D. Use of executive cafeteria

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Which of the following is an example of Herzberg’s Theory’s hygiene factors?

A. Career path within the company
B. Increased salary
C. Increased responsibility
D. Getting along with executives

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During the Manage Project Team process, a common tool used to provide constructive feedback is:

A. Project performance appraisal
B. Ground rules
C. Training
D. Team-building activities

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You were assigned a twelve-person team on your project so you decide to bring a RAM to your kick-off meeting. When asked by an intern how the RAM would help, you explain that it:

A. Provides a diagram that decomposes all work.
B. Reduces overall project costs by eliminating all outsourcing.
C. Minimizes delays to the schedule by overlapping tasks.
D. Ensures that there is only one person who is ultimately responsible for a task.

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Ouchi developed Theory Z as a hybrid organization. This concept states that management deems workers as trustworthy and capable of working without close supervision because:

A. Workers are motivated by a hierarchy of needs.
B. Management provides a supportive environment with lifetime employment.
C. Workers are threatened with job loss.
D. The government demands it from their people.

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Donna tells you she is extremely happy that her work was finally noticed. Her project manager sent a note to Donna’s manager about how wonderful her performance on the last project was. As a result, Donna was named Team Member of the Month for her department and received a gift card. In this example, the project manager exercised what type of power?

A. Formal
B. Reward
C. Expert
D. Recommendation

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Steven, the assigned project manager, was given authority by his sponsor to not only staff resources to his team but also manage the team on a day-to-day basis. He decides that he will leverage his title and position to motivate his team to follow his lead. This is an example of what type of power?

A. Expert
B. Sponsorship
C. Leader
D. Formal

Answer:

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The most common source of conflict on a project is:

A. Cost
B. Resources
C. Personality
D. Schedules

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Lisa is creating the human resource plan for her project. One important element that she wants to identify during this process is how she is going to staff the resources necessary to complete her scheduled tasks. What type of output does Lisa need as part of her human resource plan?

A. Negotiation
B. Pre-assignment
C. Staffing management plan
D. Acquisition

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