Develop Project Charter
You have just been hired as a project manager for a telecommunications company. You are tasked with managing a project that will create smaller cellular phones. The business case for this is based on:
A. Organizational need
B. Strategic offering
C. Social need
D. Technological advance
Answer: D. Technological advance
The business case, which helps determine whether a project is worth the investment, is an input to the Develop Project Charter process. Strategic offering is noise so of the three real choices (market demand, ecological impact and customer request are the other three possible business cases), technological advance is the most accurate.
Close Project output
One of the outputs of the close project process is:
A. Verify scope
B. Performance report
C. Final product transition
D. Risk register
Answer: C. Final product transition
Final product, service, or result transition is one of two outputs for Close Project (the other is organizational process assets updates). Verify Scope is a process in the monitoring and controlling process group.
Enterprise environmental factors
While developing a charter, you are asked to consider enterprise environmental factors. These may include all of the following except:
A. Historical information
B. Marketplace conditions
C. Government standards
D. Industry standards
Answer: A. Historical information
Enterprise environmental factors can include government standards, industry standards, organization infrastructure, and marketplace conditions. Historical information is an organizational process asset.
Organizational process assets
You are a project manager for a new client. To help you get acclimated more quickly, she directs you to their organizational process assets in the company archives. You know that when you locate that directory, you will likely find:
A. Industry standards
B. Historical information
C. Financial data
D. Market conditions
Answer: B. Historical information
Organizational process assets typically include processes, policies, templates, and historical information. They are essential inputs and outputs for many processes.
Formal project authorization
What is the name of the document that formally authorizes a project?
A. Project management plan
B. Requirements documentation
C. Project charter
D. Project scope statement
Answer: C. Project charter
According to the PMBOK®, Develop Project Charter is the process of developing a document that formally authorizes a project or a phase and documenting initial requirements that satisfy stakeholder needs and expectations.
Situational heuristic
You, the project manager, have a deliverable due in three days, just in time for your client to showcase at her annual event. However, you just learned that a shipment has been delayed and it will push your delivery date out by a day. What is the first thing you should do?
A. Notify your client
B. Notify your manager
C. Evaluate the options
D. Assess the impact
Answer: D. Assess the impact
Any time you are in a scenario like this, the first two things you should do before notifying your manager or your client are to (1) assess the impact and (2) evaluate the options. In other words, take a look at what happened and figure out some alternatives. So by the time you have to communicate to your manager/client, you already have a story and recommendation ready to go.
Continuous improvement
In order to continuously improve, you must have:
A. Procedures
B. Lessons learned
C. Staff management plan
D. Management buy-in
Answer: B. Lessons learned
Without creating lessons learned documents, an organization cannot methodically improve future projects.
Integration tool and technique
Which tool and technique is used throughout the entire Integration process group?
A. Project charter
B. Expert judgment
C. Project management plan
D. Organizational process assets
Answer: B. Expert judgment
Expert judgment is the only tool and technique that spans across every process in Integration. All other choices listed are inputs and/or outputs.
Reasons for a change request
A change request should be initiated when any of the following occur except when there is:
A. A different resource is assigned to a task.
B. An error in defining the scope of the product.
C. An error in defining the scope of the project.
D. An new government regulation.
Answer: A. A different resource is assigned to a task.
Changing resources is very common during the course of a project and typically would not create a need to submit a change request.
Administrative closure activities
While performing administrative closure, which of the following activities are typically not performed?
A. Monitoring earned value
B. Formalizing deliverable acceptance
C. Analyzing project performance
D. Gathering and archiving project records
Answer: A. Monitoring earned value
Earned value is performed during the monitoring and controlling process group. All other activities are part of project close out in the closing process group.
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