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	<title>PM Test Center &#187; quality</title>
	<atom:link href="http://pmtestcenter.com/category/knowledge-area/quality/feed" rel="self" type="application/rss+xml" />
	<link>http://pmtestcenter.com</link>
	<description>FREE daily project management test questions for PMP®, CAPM®, and Project+ exams!</description>
	<lastBuildDate>Sat, 19 May 2012 04:01:41 +0000</lastBuildDate>
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		<item>
		<title>Cause and effect</title>
		<link>http://pmtestcenter.com/cause-and-effect?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cause-and-effect</link>
		<comments>http://pmtestcenter.com/cause-and-effect#comments</comments>
		<pubDate>Thu, 10 May 2012 04:01:15 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=249</guid>
		<description><![CDATA[A quality management tool used to determine show cause and effect is:

A. Decision tree
B. Pareto diagram
C. Control chart
D. Fishbone diagram

Answer: D. Fishbone diagram
A Fishbone diagram, also known as Ishikawa Diagram, uses cause and effect to determine how quality is defined on the project.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>A quality management tool used to determine show cause and effect is:</p>
<p>A. Decision tree<br />
B. Pareto diagram<br />
C. Control chart<br />
D. Fishbone diagram</p>
<input type="button" value="Click to see answer" onClick='alert("D. Fishbone diagram -- A Fishbone diagram, also known as Ishikawa Diagram, uses cause and effect to determine how quality is defined on the project.")'>
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		<title>Quality audit</title>
		<link>http://pmtestcenter.com/quality-audit?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=quality-audit</link>
		<comments>http://pmtestcenter.com/quality-audit#comments</comments>
		<pubDate>Mon, 23 Apr 2012 04:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[executing]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=194</guid>
		<description><![CDATA[You are performing a quality audit to determine whether or not your project team's testing activities follow your organization's project policies. What process are you working in?

A. Perform Quality Assurance
B. Perform Quality Audit
C. Perform Quality Control
D. Perform Quality Activities

Answer: A. Perform Quality Assurance
The key word in the question is audit. Auditing is a primary tool in the quality assurance. Essentially, you are auditing to ensure appropriate quality standards. There is no such process as Perform Quality Audit or Perform Quality Activities. ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>You are performing a quality audit to determine whether or not your project team&#8217;s testing activities follow your organization&#8217;s project policies. What process are you working in?</p>
<p>A. Perform Quality Assurance<br />
B. Perform Quality Audit<br />
C. Perform Quality Control<br />
D. Perform Quality Activities</p>
<input type="button" value="Click to see answer" onClick='alert("A. Perform Quality Assurance -- The key word in the question is audit. Auditing is a primary tool in the quality assurance. Essentially, you are auditing to ensure appropriate quality standards. There is no such process as Perform Quality Audit or Perform Quality Activities.")'>
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		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Defect frequency</title>
		<link>http://pmtestcenter.com/defect-frequency?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=defect-frequency</link>
		<comments>http://pmtestcenter.com/defect-frequency#comments</comments>
		<pubDate>Sat, 21 Apr 2012 04:01:40 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=188</guid>
		<description><![CDATA[Adam wants to show his stakeholders defect types ranked by frequency of occurrence. What tool should he use?

A. Pareto chart
B. Maslow's Hierarchy of Needs
C. Control chart
D. Cause and effect diagram

Answer: A. Pareto chart
Pareto charts are based on the Pareto Law (the 80/20 principle). This type of histogram shows categories of defects in order of frequency of occurrence. By ranking defect types this way, you could visually see which 20% of the causes to address in order to solve 80% of the problems. ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Adam wants to show his stakeholders defect types ranked by frequency of occurrence. What tool should he use?</p>
<p>A. Pareto chart<br />
B. Maslow&#8217;s Hierarchy of Needs<br />
C. Control chart<br />
D. Cause and effect diagram</p>
<input type="button" value="Click to see answer" onClick='alert("A. Pareto chart -- Pareto charts are based on the Pareto Law (the 80/20 principle). This type of histogram shows categories of defects in order of frequency of occurrence. By ranking defect types this way, you could visually see which 20% of the causes to address in order to solve 80% of the problems.")'>
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		</item>
		<item>
		<title>Test the deliverable</title>
		<link>http://pmtestcenter.com/test-the-deliverable?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=test-the-deliverable</link>
		<comments>http://pmtestcenter.com/test-the-deliverable#comments</comments>
		<pubDate>Thu, 19 Apr 2012 04:01:08 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=184</guid>
		<description><![CDATA[The project you are managing is nearing its end. Your testing team is currently inspecting the final deliverable. Which process is your project on?

A. Verify Scope
B. Control Scope
C. Perform Quality Assurance
D. Perform Quality Control

Answer: D. Perform Quality Control
According to the PMBOK®, Quality Control is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. In short, inspection! Do not confuse quality control with scope verification, the latter involving a formal sign-off by the customer. ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>The project you are managing is nearing its end. Your testing team is currently inspecting the final deliverable. Which process is your project on?</p>
<p>A. Verify Scope<br />
B. Control Scope<br />
C. Perform Quality Assurance<br />
D. Perform Quality Control</p>
<input type="button" value="Click to see answer" onClick='alert("D. Perform Quality Control -- According to the PMBOK®, Quality Control is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. In short, inspection! Do not confuse quality control with scope verification, the latter involving a formal sign-off by the customer.")'>
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		</item>
		<item>
		<title>One sigma, two sigma, three sigma, six sigma!</title>
		<link>http://pmtestcenter.com/one-sigma-two-sigma-three-sigma-six-sigma?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=one-sigma-two-sigma-three-sigma-six-sigma</link>
		<comments>http://pmtestcenter.com/one-sigma-two-sigma-three-sigma-six-sigma#comments</comments>
		<pubDate>Sat, 07 Apr 2012 04:01:50 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=153</guid>
		<description><![CDATA[If 1 sigma is equal to 68.26% and 6 sigma is equal to 99.9997%, what does 2 sigma equal?

A. 74.52%
B. 81.24%
C. 88.79%
D. 95.46%

Answer: D. 95.46%
2 sigma is 95.46% while 3 sigma is 99.73%. ]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>If 1 sigma is equal to 68.26% and 6 sigma is equal to 99.9997%, what does 2 sigma equal?</p>
<p>A. 74.52%<br />
B. 81.24%<br />
C. 88.79%<br />
D. 95.46%</p>
<input type="button" value="Click to see answer" onClick='alert("D. 95.46% -- 2 sigma is 95.46% while 3 sigma is 99.73%.")'>
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		</item>
		<item>
		<title>Cost of conformance</title>
		<link>http://pmtestcenter.com/cost-of-conformance?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=cost-of-conformance</link>
		<comments>http://pmtestcenter.com/cost-of-conformance#comments</comments>
		<pubDate>Thu, 29 Mar 2012 04:01:07 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=965</guid>
		<description><![CDATA[Costs that are usually associated with conformance are:

A. Training and testing
B. Scrap and rework
C. Liabilities
D. Lost business

Answer: A. Training and testing
Costs of conformance include prevention costs (e.g. training) and appraisal (e.g. testing). All other choices are costs of nonconformance.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Costs that are usually associated with conformance are:</p>
<p>A. Training and testing<br />
B. Scrap and rework<br />
C. Liabilities<br />
D. Lost business</p>
<input type="button" value="Click to see answer" onClick='alert("A. Training and testing -- Costs of conformance include prevention costs (e.g. training) and appraisal (e.g. testing). All other choices are costs of nonconformance.")'>
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		</item>
		<item>
		<title>Control chart out-of-control</title>
		<link>http://pmtestcenter.com/control-chart-out-of-control?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=control-chart-out-of-control</link>
		<comments>http://pmtestcenter.com/control-chart-out-of-control#comments</comments>
		<pubDate>Mon, 26 Mar 2012 04:01:32 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=955</guid>
		<description><![CDATA[When using a control chart, which of the following tells you that the process is out-of-control?

A. The UCL is higher than the LCL.
B. The highest and lowest plots are more than 1% apart.
C. There are seven or more consecutive plots on either side of the mean.
D. The LCL is lower than zero.

Answer: C. There are seven or more consecutive plots on either side of the mean.
When there are seven or more consecutive plots either above the mean or below the mean, the process out-of-control and should be investigated.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>When using a control chart, which of the following tells you that the process is out-of-control?</p>
<p>A. The UCL is higher than the LCL.<br />
B. The highest and lowest plots are more than 1% apart.<br />
C. There are seven or more consecutive plots on either side of the mean.<br />
D. The LCL is lower than zero.</p>
<input type="button" value="Click to see answer" onClick='alert("C. There are seven or more consecutive plots on either side of the mean. -- When there are seven or more consecutive plots either above the mean or below the mean, the process out-of-control and should be investigated.")'>
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		</item>
		<item>
		<title>Two things cannot happen at once</title>
		<link>http://pmtestcenter.com/two-things-cannot-happen-at-once?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=two-things-cannot-happen-at-once</link>
		<comments>http://pmtestcenter.com/two-things-cannot-happen-at-once#comments</comments>
		<pubDate>Sat, 17 Mar 2012 04:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=817</guid>
		<description><![CDATA[As Elaine documents test results, she completes each case with either a pass or a fail. This is an example of:

A. Standard deviation
B. Mutually exclusive
C. Statistical independence
D. Fitness for use

Answer: B. Mutually exclusive
Mutually exclusive, at the most basic level, means that two things cannot happen at the same time. In this example, each test case is either a pass or a fail. Elaine cannot choose both.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>As Elaine documents test results, she completes each case with either a pass or a fail. This is an example of:</p>
<p>A. Standard deviation<br />
B. Mutually exclusive<br />
C. Statistical independence<br />
D. Fitness for use</p>
<input type="button" value="Click to see answer" onClick='alert("B. Mutually exclusive -- Mutually exclusive, at the most basic level, means that two things cannot happen at the same time. In this example, each test case is either a pass or a fail. Elaine cannot choose both.")'>
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		</item>
		<item>
		<title>Number of defects in six sigma</title>
		<link>http://pmtestcenter.com/number-of-defects-in-six-sigma?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=number-of-defects-in-six-sigma</link>
		<comments>http://pmtestcenter.com/number-of-defects-in-six-sigma#comments</comments>
		<pubDate>Wed, 22 Feb 2012 05:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=873</guid>
		<description><![CDATA[When applying six sigma, what is the approximate number of expected defects out of every 1,000,000?

A. 0
B. 3
C. 27
D. 600

Answer: B. 3
Six sigma represents 99.9997% defect-free, which is 3.4 out of every 1,000,000.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>When applying six sigma, what is the approximate number of expected defects out of every 1,000,000?</p>
<p>A. 0<br />
B. 3<br />
C. 27<br />
D. 600</p>
<input type="button" value="Click to see answer" onClick='alert("B. 3 -- Six sigma represents 99.9997% defect-free, which is 3.4 out of every 1,000,000.")'>
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		</item>
		<item>
		<title>Probability of defect</title>
		<link>http://pmtestcenter.com/probability-of-defect?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=probability-of-defect</link>
		<comments>http://pmtestcenter.com/probability-of-defect#comments</comments>
		<pubDate>Sun, 12 Feb 2012 05:01:15 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=814</guid>
		<description><![CDATA[Charles is testing widgets and he is told that each has a 10% probability of being defective. After examining nine widgets, what is the likelihood of the next one having a defect?

A. 100%
B. 50%
C. 0%
D. 10%

Answer: D. 10%
If each widget has a 10% of being defective, then the tenth widget has a 10% chance of having a defect. Statistical independence states that one event has nothing to do with the next event.]]></description>
			<content:encoded><![CDATA[<!-- Start Shareaholic LikeButtonSetTop Automatic --><!-- End Shareaholic LikeButtonSetTop Automatic --><p>Charles is testing widgets and he is told that each has a 10% probability of being defective. After examining nine widgets, what is the likelihood of the next one having a defect?</p>
<p>A. 100%<br />
B. 50%<br />
C. 0%<br />
D. 10%</p>
<input type="button" value="Click to see answer" onClick='alert("D. 10% -- If each widget has a 10% of being defective, then the tenth widget has a 10% chance of having a defect. Statistical independence states that one event has nothing to do with the next event.")'>
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