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	<title>PM Test Center &#187; quality</title>
	<atom:link href="http://pmtestcenter.com/category/knowledge-area/quality/feed/" rel="self" type="application/rss+xml" />
	<link>http://pmtestcenter.com</link>
	<description>FREE daily project management test questions for PMP®, CAPM®, and Project+ exams!</description>
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		<item>
		<title>Two things cannot happen at once</title>
		<link>http://pmtestcenter.com/two-things-cannot-happen-at-once/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=two-things-cannot-happen-at-once</link>
		<comments>http://pmtestcenter.com/two-things-cannot-happen-at-once/#comments</comments>
		<pubDate>Mon, 26 Jul 2010 04:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=817</guid>
		<description><![CDATA[As Elaine documents test results, she completes each case with either a pass or a fail. This is an example of:

A. Standard deviation
B. Mutually exclusive
C. Statistical independence
D. Fitness for use

Answer: B. Mutually exclusive
Mutually exclusive, at the most basic level, means that two things cannot happen at the same time. In this example, each test case is either a pass or a fail. Elaine cannot choose both.]]></description>
			<content:encoded><![CDATA[<p>As Elaine documents test results, she completes each case with either a pass or a fail. This is an example of:</p>
<p>A. Standard deviation<br />
B. Mutually exclusive<br />
C. Statistical independence<br />
D. Fitness for use</p>
<input type="button" value="Click to see answer" onClick='alert("B. Mutually exclusive -- Mutually exclusive, at the most basic level, means that two things cannot happen at the same time. In this example, each test case is either a pass or a fail. Elaine cannot choose both.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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		<item>
		<title>Number of defects in six sigma</title>
		<link>http://pmtestcenter.com/number-of-defects-in-six-sigma/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=number-of-defects-in-six-sigma</link>
		<comments>http://pmtestcenter.com/number-of-defects-in-six-sigma/#comments</comments>
		<pubDate>Thu, 01 Jul 2010 04:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=873</guid>
		<description><![CDATA[When applying six sigma, what is the approximate number of expected defects out of every 1,000,000?

A. 0
B. 3
C. 27
D. 600

Answer: B. 3
Six sigma represents 99.9997% defect-free, which is 3.4 out of every 1,000,000.]]></description>
			<content:encoded><![CDATA[<p>When applying six sigma, what is the approximate number of expected defects out of every 1,000,000?</p>
<p>A. 0<br />
B. 3<br />
C. 27<br />
D. 600</p>
<input type="button" value="Click to see answer" onClick='alert("B. 3 -- Six sigma represents 99.9997% defect-free, which is 3.4 out of every 1,000,000.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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		<title>Probability of defect</title>
		<link>http://pmtestcenter.com/probability-of-defect/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=probability-of-defect</link>
		<comments>http://pmtestcenter.com/probability-of-defect/#comments</comments>
		<pubDate>Tue, 22 Jun 2010 04:01:15 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=814</guid>
		<description><![CDATA[Charles is testing widgets and he is told that each has a 10% probability of being defective. After examining nine widgets, what is the likelihood of the next one having a defect?

A. 100%
B. 50%
C. 0%
D. 10%

Answer: D. 10%
If each widget has a 10% of being defective, then the tenth widget has a 10% chance of having a defect. Statistical independence states that one event has nothing to do with the next event.]]></description>
			<content:encoded><![CDATA[<p>Charles is testing widgets and he is told that each has a 10% probability of being defective. After examining nine widgets, what is the likelihood of the next one having a defect?</p>
<p>A. 100%<br />
B. 50%<br />
C. 0%<br />
D. 10%</p>
<input type="button" value="Click to see answer" onClick='alert("D. 10% -- If each widget has a 10% of being defective, then the tenth widget has a 10% chance of having a defect. Statistical independence states that one event has nothing to do with the next event.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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		<title>Total Quality Management (TQM)</title>
		<link>http://pmtestcenter.com/total-quality-management-tqm/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=total-quality-management-tqm</link>
		<comments>http://pmtestcenter.com/total-quality-management-tqm/#comments</comments>
		<pubDate>Mon, 21 Jun 2010 04:01:05 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=811</guid>
		<description><![CDATA[Who is considered the father of the modern quality movement and known for establishing Total Quality Management (TQM)?

A. Deming
B. Shewhart
C. Crosby
D. Juran

Answer: A. Deming
W. Edwards Deming was an American who did much of his work in Japan before winning over the US just before his death. Total Quality Management is meant to bring quality awareness to every process within an organization.]]></description>
			<content:encoded><![CDATA[<p>Who is considered the father of the modern quality movement and known for establishing Total Quality Management (TQM)?</p>
<p>A. Deming<br />
B. Shewhart<br />
C. Crosby<br />
D. Juran</p>
<input type="button" value="Click to see answer" onClick='alert("A. Deming -- W. Edwards Deming was an American who did much of his work in Japan before winning over the US just before his death. Total Quality Management is meant to bring quality awareness to every process within an organization.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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		<title>Prevention over inspection</title>
		<link>http://pmtestcenter.com/prevention-over-inspection/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=prevention-over-inspection</link>
		<comments>http://pmtestcenter.com/prevention-over-inspection/#comments</comments>
		<pubDate>Wed, 05 May 2010 04:01:29 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=589</guid>
		<description><![CDATA[As a general rule, when determining how to manage quality on a project, quality must be __________ in, not __________ in. 

A. Built, scheduled
B. Planned, inspected
C. Tested, worked
D. Pushed, pulled

Answer: B. Planned, inspected
The philosophy of prevention over inspection is that quality must be planned in, not inspected in.]]></description>
			<content:encoded><![CDATA[<p>As a general rule, when determining how to manage quality on a project, quality must be __________ in, not __________ in. </p>
<p>A. Built, scheduled<br />
B. Planned, inspected<br />
C. Tested, worked<br />
D. Pushed, pulled</p>
<input type="button" value="Click to see answer" onClick='alert("B. Planned, inspected -- The philosophy of prevention over inspection is that quality must be planned in, not inspected in.")'>
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		<title>When to sample</title>
		<link>http://pmtestcenter.com/when-to-sample/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=when-to-sample</link>
		<comments>http://pmtestcenter.com/when-to-sample/#comments</comments>
		<pubDate>Tue, 04 May 2010 04:01:24 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=583</guid>
		<description><![CDATA[While preparing a quality management plan, you decide that sampling is appropriate for tests. When asked, you explain to your client that, typically, sampling is preferred when at least one of the following is true except:

A. It is not cost effective to test the entire population.
B. There is a high confidence level that there will be a low number of defects.
C. The WBS is less than four levels deep.
D. There is not enough time to test the entire population.

Answer: C. The WBS is less than four levels deep.
The other choices are all reasons why sampling is appropriate. The WBS has nothing to do with whether or not it makes sense to sample.]]></description>
			<content:encoded><![CDATA[<p>While preparing a quality management plan, you decide that sampling is appropriate for tests. When asked, you explain to your client that, typically, sampling is preferred when at least one of the following is true except:</p>
<p>A. It is not cost effective to test the entire population.<br />
B. There is a high confidence level that there will be a low number of defects.<br />
C. The WBS is less than four levels deep.<br />
D. There is not enough time to test the entire population.</p>
<input type="button" value="Click to see answer" onClick='alert("C. The WBS is less than four levels deep. -- The other choices are all reasons why sampling is appropriate. The WBS has nothing to do with whether or not it makes sense to sample.")'>
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		<title>Low grade and low quality</title>
		<link>http://pmtestcenter.com/low-grade-and-low-quality/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=low-grade-and-low-quality</link>
		<comments>http://pmtestcenter.com/low-grade-and-low-quality/#comments</comments>
		<pubDate>Mon, 03 May 2010 04:01:26 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=579</guid>
		<description><![CDATA[Which of the following statements is true regarding low grade and low quality?

A. Low grade is a goal, low quality is how you measure it.
B. Low grade and low quality mean the same thing.
C. Low grade is achieved by the team, low quality is determined by the project manager.
D. Low grade is acceptable, low quality is unacceptable.

Answer: D. Low grade is acceptable, low quality is unacceptable.
Grade is a rank given to a product with different characteristics. Low grade is perfectly acceptable assuming the project meets requirements. Low quality is never OK. For example, a Honda Civic is a lower grade than a Jeep Grand Cherokee; however, the quality of the former is much better than that of the latter.]]></description>
			<content:encoded><![CDATA[<p>Which of the following statements is true regarding low grade and low quality?</p>
<p>A. Low grade is a goal, low quality is how you measure it.<br />
B. Low grade and low quality mean the same thing.<br />
C. Low grade is achieved by the team, low quality is determined by the project manager.<br />
D. Low grade is acceptable, low quality is unacceptable.</p>
<input type="button" value="Click to see answer" onClick='alert("D. Low grade is acceptable, low quality is unacceptable. -- Grade is a rank given to a product with different characteristics. Low grade is perfectly acceptable assuming the project meets requirements. Low quality is never OK. For example, a Honda Civic is a lower grade than a Jeep Grand Cherokee; however, the quality of the former is much better than that of the latter.")'>
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		<title>Zero defects</title>
		<link>http://pmtestcenter.com/zero-defects/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=zero-defects</link>
		<comments>http://pmtestcenter.com/zero-defects/#comments</comments>
		<pubDate>Thu, 22 Apr 2010 04:01:20 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=502</guid>
		<description><![CDATA[Which of the following quality experts labeled the term Zero Defects?

A. Deming
B. Shewhart
C. Crosby
D. Juran

Answer: C. Crosby
Philip Crosby included Zero Defects as part of his 14 Step Quality Improvement Process. A core principle of Zero Defects is conformance to requirements.]]></description>
			<content:encoded><![CDATA[<p>Which of the following quality experts labeled the term Zero Defects?</p>
<p>A. Deming<br />
B. Shewhart<br />
C. Crosby<br />
D. Juran</p>
<input type="button" value="Click to see answer" onClick='alert("C. Crosby -- Philip Crosby included Zero Defects as part of his 14 Step Quality Improvement Process. A core principle of Zero Defects is conformance to requirements.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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		<title>Quality control tool with one variable</title>
		<link>http://pmtestcenter.com/quality-control-tool-with-one-variable/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=quality-control-tool-with-one-variable</link>
		<comments>http://pmtestcenter.com/quality-control-tool-with-one-variable/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 04:01:18 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[monitoring and controlling]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=413</guid>
		<description><![CDATA[Joseph is looking for a way to track how long it takes his team to perform final testing for each tractor. When a tractor gets approved to deliver for a customer, he would simply like a graph that displays a just single point for the time result for that final test. Over time, he would like to see how his team progresses. What type of quality control tool should Joseph use?

A. Scatter diagram
B. Run chart
C. Pareto diagram
D. Control chart

Answer: B. Run chart
A run chart is a graph that shows plotted data points in the order they occurred. It shows a pattern of variation over time. Scatter diagrams measure two variables, Pareto diagrams track defect occurrences, and control charts have specification limits.
]]></description>
			<content:encoded><![CDATA[<p>Joseph is looking for a way to track how long it takes his team to perform final testing for each tractor. When a tractor gets approved to deliver for a customer, he would simply like a graph that displays a just single point for the time result for that final test. Over time, he would like to see how his team progresses. What type of quality control tool should Joseph use?</p>
<p>A. Scatter diagram<br />
B. Run chart<br />
C. Pareto diagram<br />
D. Control chart</p>
<input type="button" value="Click to see answer" onClick='alert("B. Run chart -- A run chart is a graph that shows plotted data points in the order they occurred. It shows a pattern of variation over time. Scatter diagrams measure two variables, Pareto diagrams track defect occurrences, and control charts have specification limits.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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		<title>Fitness for use</title>
		<link>http://pmtestcenter.com/fitness-for-use/?utm_source=rss&amp;utm_medium=rss&amp;utm_campaign=fitness-for-use</link>
		<comments>http://pmtestcenter.com/fitness-for-use/#comments</comments>
		<pubDate>Thu, 18 Mar 2010 05:01:02 +0000</pubDate>
		<dc:creator>Gabe Young</dc:creator>
				<category><![CDATA[planning]]></category>
		<category><![CDATA[quality]]></category>

		<guid isPermaLink="false">http://pmtestcenter.com/?p=317</guid>
		<description><![CDATA[Fitness for use, which refers to a product's effectiveness, was coined by which quality pioneer?

A. Deming
B. Shewhart
C. Crosby
D. Juran

Answer: D. Juran
One of the quality management concepts that Joseph Juran is known for is fitness for use, essentially stating that a quality product, in addition to meeting requirements, must be useful to the customer.]]></description>
			<content:encoded><![CDATA[<p>Fitness for use, which refers to a product&#8217;s effectiveness, was coined by which quality pioneer?</p>
<p>A. Deming<br />
B. Shewhart<br />
C. Crosby<br />
D. Juran</p>
<input type="button" value="Click to see answer" onClick='alert("D. Juran -- One of the quality management concepts that Joseph Juran is known for is fitness for use, essentially stating that a quality product, in addition to meeting requirements, must be useful to the customer.")'>
<p><i>If you are reading this via email, please <a href="http://pmtestcenter.com" target="_blank">click here for the answer</a>.</i></p>


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