A change request should be initiated when any of the following occur except when there is:

A. A different resource is assigned to a task.
B. An error in defining the scope of the product.
C. An error in defining the scope of the project.
D. An new government regulation.

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During the Manage Project Team process, a common tool used to provide constructive feedback is:

A. Project performance appraisal
B. Ground rules
C. Training
D. Team-building activities

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When managing stakeholder expectations, a project manager should apply management skills when appropriate. Which of the following is not a management skill?

A. Presentation skills
B. Negotiating
C. Overcoming resistance to change
D. Writing skills

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When managing stakeholder expectations, a project manager should apply interpersonal skills when appropriate. Which of the following is not an interpersonal skill?

A. Building trust
B. Resolving conflict
C. Active listening
D. Self-motivation

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Donna tells you she is extremely happy that her work was finally noticed. Her project manager sent a note to Donna’s manager about how wonderful her performance on the last project was. As a result, Donna was named Team Member of the Month for her department and received a gift card. In this example, the project manager exercised what type of power?

A. Formal
B. Reward
C. Expert
D. Recommendation

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Steven, the assigned project manager, was given authority by his sponsor to not only staff resources to his team but also manage the team on a day-to-day basis. He decides that he will leverage his title and position to motivate his team to follow his lead. This is an example of what type of power?

A. Expert
B. Sponsorship
C. Leader
D. Formal

Answer:

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The most common source of conflict on a project is:

A. Cost
B. Resources
C. Personality
D. Schedules

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Which of the following statements about project scope and product scope is true?

A. Product scope ensures effective flow of a project while project scope is used to create a product.
B. Project scope and product scope can be used synonymously.
C. Product scope cannot be used to describe a project but project scope can be used to describe a product.
D. Project scope refers to work that needs to be accomplished to create a product; product scope refers to features that characterize a product.

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During the life cycle of a project, a project manager may distribute information using a wide range of tools. Which of the following is not one of them?

A. Sending a press release
B. Writing an email to a team member
C. Using project management software to schedule tasks
D. Watching an instructional video for your consumer

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While interviewing for a project manager position, you are asked which motivation attitude you have, Theory X or Theory Y. You state that your style is closer to the Theory Y approach and because you:

A. Encourage team members to realized their own maximum potential
B. Prefer to closely monitor your team members
C. Believe your team members can strive to achieve and are capable of self-motivation
D. Promote company loyalty and care about your team members on the job as well as during non-working hours

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