PM Test Center

Which tools and techniques are used during the Collect Requirements process?

A. Interviews and focus groups
B. Product analysis and inspection
C. WBS and WBS dictionary
D. Variance analysis and decomposition

Answer: A. Interviews and focus groups
The Collect Requirements process tools and techniques include interviews, focus groups, facilitated workshops, group creativity techniques, group decision making techniques, questionnaires and surveys, observations, and prototypes.

You and your sponsor agree to passively accept the quality risk of using a non-certified engineer on the project. What will you be doing?

A. Nothing. You will only react if the risk event occurs.
B. Find a way to decrease the probability or impact of the risk.
C. Create a contingency plan in the event the risk event occurs.
D. Insure the risk so your company can be compensated if the risk event occurs.

Answer: A. Nothing. You will only react if the risk event occurs.
Passive acceptance means that you do not do anything unless the risk event occurs. If that is the case, then a workaround is created at that time. Typically this strategy is for risks that have a low probability and/or low impact. Decreasing probability or impact is a mitigation response while insurance is a transfer response.

Which tool and technique is used throughout the entire Integration process group?

A. Project charter
B. Expert judgment
C. Project management plan
D. Organizational process assets

Answer: B. Expert judgment
Expert judgment is the only tool and technique that spans across every process in Integration. All other choices listed are inputs and/or outputs.

When applying six sigma, what is the approximate number of expected defects out of every 1,000,000?

A. 0
B. 3
C. 27
D. 600

Answer: B. 3
Six sigma represents 99.9997% defect-free, which is 3.4 out of every 1,000,000.

A good example of transferring a negative risk is:

A. Hiring another contractor to accelerate a project
B. Replacing a new employee with a more experienced one to ensure better quality
C. Buying insurance against weather impacting a construction schedule
D. Starting a task a few days earlier on the critical path

Answer: C. Buying insurance against weather impacting a construction schedule
When transferring as a risk response strategy, the risk is either completely or partially shifted to a third party. The risk is not actually removed entirely though, rather the responsibility has simply been reassigned. Insurance is a common method to transfer a risk.

A blizzard is scheduled to arrive at 8:00 AM next Monday, exactly when the department’s day-long conference is scheduled. Which of the following is an example of avoiding the risk?

A. Reschedule the meeting date to Tuesday.
B. Extending the meeting end time from 4:00 PM to 5:00 PM.
C. Switching the conference to a video teleconference.
D. Changing the start time from 8:00 AM to 9:00 AM.

Answer: C. Switching the conference to a video teleconference.
Risk avoidance must eliminate the threat entirely. Reduction of probability or impact would be mitigation. In this case, although a video teleconference may not be as effective, the risk was completely avoided if that is the intended goal.

As a result of the Collect Requirements process, you could have:

A. Requirements documentation, project scope statement, WBS
B. Requirements documentation, requirements management plan
C. Project scope statement, requirements management plan
D. WBS, WBS dictionary

Answer: B. Requirements documentation, requirements management plan
The potential outputs of the Collect Requirements process are requirements documentation, requirements management plan, and requirements traceability matrix.

Which of the following estimating types provides the least accuracy?

A. Analogous
B. Engineering
C. Bottom-up
D. Grass roots

Answer: A. Analogous
Analogous is a top-down estimate. It usually only takes a short period of time to estimate since it is based on historical information and expert judgment. As a result, it generally produces less accurate outputs when compared to the others on the list, which provide estimates at the greatest level of detail.

Who is considered the father of the modern quality movement and known for establishing Total Quality Management (TQM)?

A. Deming
B. Shewhart
C. Crosby
D. Juran

Answer: A. Deming
W. Edwards Deming was an American who did much of his work in Japan before winning over the US just before his death. Total Quality Management is meant to bring quality awareness to every process within an organization.

Which of the following estimating types takes the least amount of time to prepare?

A. Analogous
B. Parametric
C. Engineering
D. Bottom up

Answer: B. Parametric
Parametric, also known as rough order of magnitude, is very quick since it is simply estimating a part of the project and scaling it. For instance, if it is estimated to take 8 hours and $1000 to do paint a room, then the estimate for painting eight rooms of similar size would take 64 hours and $8000.